Privacy Policy

Effective Date: August 1, 2026
Last Updated: August 1, 2026

Brazilian Exotic Granite, also doing business as BE Granite (“BE Granite,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://begranite.com, communicate with us, visit one of our showrooms, submit an inquiry, schedule an appointment, or otherwise interact with our business.

This Privacy Policy also explains the privacy rights that may be available to California residents.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Mailing or project address
  • Company name
  • Contractor, designer, fabricator, or trade affiliation
  • Appointment or showroom-visit information
  • Product interests and slab preferences
  • Project specifications, measurements, photos, plans, or design information
  • Messages, questions, comments, reviews, and other communications
  • Marketing preferences
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Device identifiers
  • Approximate location derived from an IP address
  • Referring and exit pages
  • Pages viewed
  • Links or advertisements clicked
  • Dates and times of visits
  • Time spent on pages
  • Website interactions
  • Cookie identifiers
  • Advertising identifiers
  • Information concerning how you arrived at and used our website

We collect this information through cookies, pixels, tags, scripts, local storage, analytics services, advertising technologies, and similar tools.

Information Received From Other Sources

We may receive information from:

  • Advertising and social media platforms
  • Analytics providers
  • Customer relationship management providers
  • Appointment and form-management services
  • Contractors, designers, fabricators, and other business partners
  • Publicly available sources
  • Referral sources
  • Vendors assisting with marketing, website operations, or customer communications

2. Meta Pixel and Advanced Matching

Our website uses the Meta Pixel and related Meta advertising technologies provided by Meta Platforms, Inc.

These technologies may collect information about website visits, page views, form interactions, advertising interactions, browser information, device information, IP address, cookie identifiers, and actions taken on our website.

When a visitor provides contact information, such as an email address or telephone number, our website may use Meta’s Advanced Matching functionality. Advanced Matching may convert certain contact information into a SHA-256 hashed format before transmitting it to Meta.

Although hashing changes the information into a coded value, hashed contact information may still constitute personal information because Meta may use it to match website visitors with Meta users.

We may use Meta Pixel and Advanced Matching information to:

  • Measure advertising performance
  • Attribute inquiries and website activity to advertising campaigns
  • Create advertising audiences
  • Deliver or improve relevant advertisements
  • Retarget website visitors
  • Understand how visitors interact with our website
  • Improve our marketing and customer communications

Meta processes information it receives according to its own privacy policies and business-tool terms.

Where required, these advertising technologies will be controlled through our cookie or privacy-preference system. California residents may also opt out of the sale or sharing of personal information as described below.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and requests
  • Schedule showroom visits or consultations
  • Provide product, inventory, pricing, and availability information
  • Communicate about projects, orders, services, or appointments
  • Maintain customer and prospective-customer records
  • Operate, maintain, secure, and improve our website
  • Personalize website content
  • Measure website traffic and performance
  • Analyze customer interests and marketing effectiveness
  • Deliver, measure, and improve advertising
  • Create advertising and retargeting audiences
  • Send marketing communications where permitted
  • Detect fraud, abuse, security incidents, or technical problems
  • Enforce our terms and protect our legal rights
  • Comply with applicable laws, regulations, legal processes, and government requests
  • Complete a business transaction, such as a merger, acquisition, financing, or sale of assets

4. Cookies and Similar Technologies

We use first-party and third-party cookies and similar technologies.

These technologies may include:

Strictly Necessary Technologies

These technologies support essential website functions, security, network management, consent preferences, and accessibility.

Analytics Technologies

These technologies help us understand website traffic, visitor interactions, page performance, and website usage.

Advertising Technologies

These technologies help us measure advertising, attribute conversions, create audiences, personalize advertisements, and display advertisements based on website activity.

Functional Technologies

These technologies remember choices and improve website features and user experience.

You can manage nonessential cookies through the cookie-preference controls available on our website. You may also configure your browser to block or delete cookies, although certain website functions may not operate properly.

Withdrawing consent does not affect processing that occurred before the preference was changed.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers and Contractors

We may provide personal information to companies that perform services on our behalf, including:

  • Website hosting and maintenance providers
  • Analytics providers
  • Advertising and marketing providers
  • Customer relationship management providers
  • Email, telephone, and messaging providers
  • Scheduling and form-management providers
  • Security and fraud-prevention providers
  • Professional advisers
  • IT and technical-support providers

These parties may use information only as permitted by their agreements with us and applicable law.

Advertising and Social Media Platforms

We may disclose identifiers, internet activity, website activity, advertising identifiers, and hashed contact information to advertising and social media platforms such as Meta.

This disclosure may be considered “sharing” under California law when the information is used for cross-context behavioral advertising.

Business Partners

We may disclose information to contractors, designers, fabricators, installers, suppliers, or other partners when requested by you or reasonably necessary to assist with your project.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with legal obligations
  • Respond to subpoenas, court orders, or government requests
  • Protect the rights, safety, or property of BE Granite or others
  • Investigate fraud, security incidents, or illegal activity
  • Enforce agreements and policies

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

6. Sale or Sharing of Personal Information

We do not sell personal information for money in the traditional sense.

However, our use of advertising cookies, Meta Pixel, Advanced Matching, and similar advertising technologies may constitute the “sharing” of personal information under the California Consumer Privacy Act because information may be disclosed for cross-context behavioral advertising.

The categories of personal information that may be shared for these purposes include:

  • Identifiers, such as IP addresses, cookie identifiers, advertising identifiers, hashed email addresses, and hashed telephone numbers
  • Internet or other electronic network activity
  • Website browsing and interaction information
  • Approximate geolocation derived from an IP address
  • Inferences concerning interests or advertising audiences

The categories of third parties receiving this information may include:

  • Advertising networks
  • Social media platforms
  • Analytics providers
  • Marketing technology providers

California residents may opt out as described in Section 10.

7. Sensitive Personal Information

BE Granite does not intend to collect sensitive personal information for the purpose of inferring characteristics about individuals.

Please do not submit Social Security numbers, driver’s license numbers, financial-account credentials, medical information, precise geolocation information, or other unnecessary sensitive information through our website forms.

If we collect sensitive personal information, we will use and disclose it only for purposes permitted by applicable law unless we provide additional notice.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, supporting customer relationships, measuring advertising, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, or reporting requirements.

Retention periods may vary depending on:

  • The type and sensitivity of the information
  • The purpose for which it was collected
  • Whether an ongoing customer or business relationship exists
  • Legal and contractual requirements
  • Fraud-prevention and security needs
  • Applicable limitation periods

When information is no longer reasonably necessary, we may delete, deidentify, or aggregate it.

9. California Privacy Rights

Subject to applicable exceptions and verification requirements, California residents may have the following rights:

Right to Know

You may request information about:

  • The categories of personal information we collected
  • The categories of sources from which information was collected
  • The business or commercial purposes for collecting, selling, or sharing information
  • The categories of third parties to whom information was disclosed
  • The categories of personal information sold or shared
  • The specific pieces of personal information we collected about you

Right to Delete

You may request deletion of personal information we collected from you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information maintained about you.

Right to Opt Out of Sale or Sharing

You may direct us not to sell or share your personal information.

To exercise this right, use the “Do Not Sell or Share My Personal Information” link in the website footer or open the website’s privacy-preference controls and disable advertising or targeted-advertising technologies.

We also process qualifying browser-based opt-out preference signals, including Global Privacy Control, as required by applicable law.

An opt-out preference signal generally applies to the browser and device from which it is sent. You may need to renew your choice if you use another device or browser, clear cookies, or use a different browser profile.

Right to Limit Use of Sensitive Personal Information

Where applicable, you may request that we limit the use or disclosure of sensitive personal information to legally permitted purposes.

BE Granite does not currently use sensitive personal information to infer characteristics about consumers.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising a privacy right. We will not deny goods or services, charge different prices, provide a different level of service, or retaliate against you because you exercised a right, except as permitted by law.

10. How to Exercise California Privacy Rights

You may submit a privacy request through either of the following methods:

  • Email: mrfalcao@begranite.com
  • Telephone: (858) 530-3030
  • Opt out of sale or sharing: Select “Do Not Sell or Share My Personal Information” in the website footer or privacy-preference center

Please describe the right you wish to exercise and provide enough information for us to identify relevant records.

We may need to verify your identity before completing certain requests. Verification may require matching information you provide with information already maintained in our records. We will use information submitted for verification only to evaluate and respond to the request.

We will respond within the period required by applicable law. When permitted, we may extend the response period and will provide notice of the extension.

We may deny or limit a request where permitted by law, including when we cannot verify the request, the request is excessive or repetitive, or an applicable exception applies.

Authorized Agents

A California resident may designate an authorized agent to submit a request. We may require:

  • Proof that the agent has written authorization
  • Verification of the consumer’s identity
  • Direct confirmation that the consumer authorized the request

An authorized agent with a valid power of attorney may submit a request as permitted by California law.

11. California Notice at Collection

The following table summarizes the categories of personal information we may collect and our general purposes for collecting and disclosing them.

CategoryExamplesPurposesCategories of Recipients
IdentifiersName, email address, telephone number, IP address, cookie ID, advertising ID, hashed email, hashed telephone numberCustomer service, appointments, communications, analytics, advertising, securityService providers, advertising platforms, analytics providers, business partners
Customer recordsContact details, project information, customer communicationsResponding to inquiries, project assistance, recordkeepingService providers and project-related business partners
Commercial informationProduct interests, slab preferences, inquiry history, appointment informationCustomer service, analytics, personalization, marketingService providers, CRM providers, advertising providers
Internet activityBrowsing history, page views, clicks, form interactions, referring pagesWebsite operations, analytics, advertising, securityAnalytics providers, advertising platforms, hosting providers
Approximate geolocationGeneral location derived from IP addressAnalytics, security, regional advertisingAnalytics and advertising providers
Audio, electronic, or visual informationPhotos, plans, recordings, or other files voluntarily submittedCustomer service and project assistanceService providers and project-related partners
Professional informationCompany, trade affiliation, contractor, designer, or fabricator statusBusiness communications and project coordinationService providers and business partners
InferencesProbable interests, product preferences, or advertising-audience assignmentsPersonalization, analytics, and advertisingAdvertising and analytics providers

We collect these categories from consumers, website technologies, service providers, advertising platforms, referral sources, and business partners.

We retain each category only as long as reasonably necessary for the purposes described in this Privacy Policy.

12. Personal Information of Minors

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. We also do not knowingly sell or share the personal information of consumers under 16.

If we learn that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

13. Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

You may request that marketing text messages stop by replying STOP, where applicable.

Even after opting out of marketing messages, we may continue sending non-promotional communications concerning appointments, inquiries, transactions, safety, legal matters, or an existing customer relationship.

14. Do Not Track

Some browsers offer a “Do Not Track” setting. There is currently no universally accepted standard for responding to traditional Do Not Track signals.

We do, however, process legally recognized opt-out preference signals, including Global Privacy Control, where required by applicable law.

15. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, transmission method, or storage system can be guaranteed to be completely secure.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social networks, mapping services, inventory platforms, review websites, or other online services.

We do not control the privacy practices of those third parties. Information you provide to a third party is governed by that third party’s privacy policy.

17. International Visitors

BE Granite operates in the United States. Information submitted through our website may be processed and stored in the United States.

Visitors from outside the United States should understand that privacy laws in the United States may differ from those in their country of residence.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

When we make changes, we will revise the “Last Updated” date. We may provide additional notice when a change is material or where required by law.

19. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Brazilian Exotic Granite / BE Granite
9483 Camino Ruiz
San Diego, CA 92126
Telephone: (858) 530-3030
Email: mrfalcao@begranite.com

San Marcos Showroom
135 N. Pacific Street, Suites A & D
San Marcos, CA 92069
Telephone: (760) 744-7415